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Quality & Advice
- Feb 19
- 2 min
Confidentiality: What's missing in the fine print might surprise you.
I get to see a lot of employment contracts in my line of work; and I'm no stranger to fine print. Employment contracts, almost without...
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Quality & Advice
- Feb 19
- 4 min
Impartiality: Anticipating threats to your reputation.
Your organisation’s reputation is everything. Your clients use your services because they believe you can provide valid and impartial...
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Quality & Advice
- Feb 16
- 2 min
Why KPIs should not be based on the number of non-conformances raised at your audits
The number of non-conformances that appear on an audit report are not necessarily a reflection of how well your facility or staff have...
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Quality & Advice
- Feb 16
- 3 min
5 Tips for conducting effective internal audits
Gone are the days where every sub-clause of ISO standards have to be checked off during an internal audit. Your resources can be more...
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Quality & Advice
- Nov 10, 2020
- 3 min
Are you considering NATA Accreditation? Here's what you need to know about the process.
NATA accreditation can be a daunting journey. Here’s what you need to know, and what you can expect during the process. 1. Your...
100 views0 comments
Quality & Advice
- Nov 10, 2020
- 2 min
10 Tips for NATA applicants.
Considering NATA Accreditation? For some expert tips, read on! 1. Decide if NATA accreditation will be worthwhile for your business You...
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Quality & Advice
- Nov 4, 2020
- 3 min
10 Scary things that can happen on an ISO audit... and how to deal with them
Your staff are terrified of not knowing the ‘right answers’.
Your staff need to be told that it is perfectly OK to say ‘I don’t know’
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Quality & Advice
- Mar 31, 2020
- 2 min
NATA's general equipment table: why you shouldn't follow it to a T.
One of the most common misconceptions NATA accredited facilities have, is that NATA makes the rules about how you maintain your...
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Quality & Advice
- Mar 17, 2020
- 2 min
Is your management system effective?
A system which ticks the boxes is all very well and good. BUT. A well implemented management system... Provides a framework of procedures...
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Quality & Advice
- Mar 10, 2020
- 1 min
How much does NATA accreditation cost?
To answer this, you need to consider firstly the cost of gaining NATA accreditation, and secondly the on-going membership costs. You can...
254 views0 comments
Quality & Advice
- Mar 10, 2020
- 2 min
5 Smart tips for a triumphant audit
1. Prepare by making sure your records are easy to find. Fumbling all day looking for requested records is not a good look. Not only does...
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Quality & Advice
- Mar 5, 2020
- 2 min
10 Ways to simplify your management systems
Management systems are designed to help you, not hinder. If you find that compliance means you are drowning in documents and forms, you...
51 views0 comments
Quality & Advice
- Mar 4, 2020
- 2 min
How to be a detective using root cause analysis
Root cause analysis is something you should be doing already as part of your non-conformance and corrective action processes. If your...
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Quality & Advice
- Mar 2, 2020
- 1 min
Q&A: What Who and Why
For those who have not yet been introduced to Quality & Advice, I'd love to give you a quick run-down. Our name (shortens to Q&A - clever...
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